How to control agent’s computer remotely in IP-guard?
〉 Login IP-guard V3 Console, select the target computer that you want to remote control. Right click the computer. Control > Remote Control
〉 It will prompt a input dialogue for administrator to enter the password. Administrator also can press the Ask Authorization button to ask user to authorize the remote access rights
〉 After user authorize to remote control or enter the correct password. Administrator will be able to control client computer. At this moment, client will not be able to control the computer (Keyboard and mouse will be disable when remote controlling).
● Shortcut to input remote control password in end-user computer, press “CLTR + ALT + SHIFT” + type “ocularrm” at the same time
● Shortcut to control removing policies from end-user computer, press “CLTR + ALT + SHIFT” + type “ocularat” at the same time